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Module ASB-4030:
Knowledge Management

Knowledge Management 2025-26
ASB-4030
2025-26
91色情片 Business School
Module - Semester 2
15 credits
Module Organiser: Clair Doloriert
Overview

An introduction to Knowledge Management, what it is and why it is of interest for theory and practice. The current state of KM within organisations including Knowledge Intensive Firms, the role of Knowledge Managers, Chief Knowledge Officers and perspectives of Knowledge Workers. Introduction to key terms such as knowledge, information and learning; and the historical context of Knowledge Management. Ontologies and Epistemologies of Knowledge and how this informs Knowledge Management Strategy. The process of Knowledge Management and Organisational Learning; and the role of the HR/ KM and CKO within this. Knowledge Management Strategies; inc codification and personalisation, and typologies of KM Strategy. Organisational memory and unlearning. Socio-cultural issues related to managing and sharing knowledge within organisations including Communities of Practice, Share/Hoard Dilemma and the issues of politics, power and culture The important role of HRM for KM; particularly in terms of recruiting, rewarding and retaining knowledge workers, leading& motivating knowledge workers and relations issues within the KM contract. The important roles of ICT, with emphasis on Social Media, in KM and how ICT & Social Media is increasingly used for collecting, storing, disseminating and representing formal and informal knowledge within the workplace. Emergent issues relating to International Knowledge Management and sharing across cultures The challenges of valuing knowledge, good knowledge versus bad knowledge. Personal Knowledge Management

Assessment Strategy

Threshold: C- to C+ (50-59%): Satisfactory performance. No major omissions or inaccuracies in the deployment of information/skills. Some grasp of theoretical/conceptual/practical elements. Integration of theory/practice/information present intermittently in pursuit of the assessed work's objectives. Knowledge of key areas/principles only. Weaknesses in understanding of some areas. Limited evidence of background study. Answer inadequately focused on task and with some irrelevant material and poor structure. Arguments presented but lack coherence. Minor factual/computational errors. Lacking original interpretation.

Merit: B- to B+ (60-69%): Good performance. Most of the relevant information accurately deployed. Good grasp of theoretical/conceptual/practical elements. Good integration of theory/practice/information in pursuit of the assessed work's objectives. Evidence of the use of creative and reflective skills. Understands most but not all concepts/issues. Evidence of background study. Focused answer with good structure. Arguments presented coherently. Mostly free of factual errors. Some limited original interpretation. Well known links between topics are described. Problems addressed by existing methods/approaches. Good presentation with accurate communication

Distinction: A- and above (70) and above: An outstanding performance, exceptionally able. The relevant information accurately deployed. Excellent grasp of theoretical/conceptual/practice elements. Good integration of theory/practice/information in pursuit of the assessed work's objectives. Strong evidence of the use of creative and reflective skills.

Learning Outcomes

  • Critically apply key concepts, models, strategic typologies and frameworks of knowledge management

  • Critically evaluate the different epistemological conceptualisations of knowledge, including tacit/ explicit and codification/ personalisation strategy within organisations.

  • Develop a critical and practical understanding regarding the role of strategy, structure, HRM, culture and leadership in shaping knowledge management in organisations

  • Evaluate different knowledge management tools & technologies and the organisational processes in shaping KM in organisations

  • Reflect on and formulate recommendations for improving knowledge management in organisations

Assessment method

Case Study

Assessment type

Summative

Description

Individual Case Study assignment 3000 words A Critical Case Study of KM/ OL in an organization with Action Plan that identifies; strengths, weaknesses, opportunities and threats to KM in selected Organisation, with a feasible and realistic action plan that addresses identified issues Full details will be provided in assignment workshop

Weighting

100%

Due date

21/03/2024

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